Shipping & Delivery

Thank you for shopping at Sarah Sokol Millinery! We want to ensure you have a great experience with us, and part of that is providing clear information about our shipping policies.

Processing Time

Since each hat we sell is custom-made by hand with meticulous attention to detail, please allow for a processing time of up to [X weeks] before your order is shipped. We strive to complete and ship orders as quickly as possible, but the handmade nature of our products may result in longer processing times.

Shipping Destinations

We currently offer shipping to addresses within the United States and Canada. Unfortunately, we do not ship to other international destinations at this time.

Shipping Methods

All orders are shipped via standard shipping methods, unless otherwise specified. We partner with trusted carriers to ensure safe and timely delivery of your order.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination address. The shipping cost will be displayed at checkout before you complete your purchase.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.

Delivery Time

After your order has been processed and shipped, delivery times may vary depending on your location. Estimated delivery times are as follows:

  • United States: [X-XX] business days
  • Canada: [X-XX] business days

Please note that these are estimated delivery times and actual delivery may take longer, especially during peak shipping seasons or unforeseen circumstances.

Returns Policy

Due to the custom nature of our hats, we do not offer returns. Each hat we sell is meticulously handmade to order, and therefore cannot be returned for a refund or exchange. However, if you have an issue with your purchase or if your item arrives damaged or defective, please contact us within [X days] of receiving your order. We will do our best to resolve the issue and ensure your satisfaction.

Delayed or Lost Shipments

While we make every effort to ensure timely delivery of your order, we cannot be held responsible for delays or lost shipments caused by the carrier or other factors beyond our control. If you believe your shipment is delayed or lost, please contact us and we will assist you in tracking down your order.

International Shipping

For customers outside of the United States and Canada who are interested in purchasing our products, please contact us directly to inquire about international shipping options and rates.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us via email at